What Is Helix?
A boutique pack of technology guru’s and seasoned problem solvers who work harder than ever so our clients don’t have too. We will not compromise until a streamlined workflow and the most efficient products are in-place for your business.
Depending on the project and intellectual field, each member of the pack completes their tasks and advises our clients each day. However, providing client support is just the tip of the iceberg. Our overall goal is to build a professional, interpersonal, and well established business relationship with each of our clients so your business is ours and we can increase revenue by decreasing your problems.
Yes, Helix can be “used” as a vendor for VoIP telephone systems and merged technology. We could also setup Guardian and install Virtualization or even a Virtual CTO. These services could be a large part of why you are reading this.
With that said, Helix is more than just a “vendor”. The entirety of our pack of advisors are experts in their fields and well studied within an ever changing industry. So enjoy the best of both worlds. Not only will you receive a phenomenal end product but you will appreciate the personal attention from our pack of guru’s and problem solvers.
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Contact Us
Have a question? Want to say hi? Drop us a line.
Kudos
Shoretel 10.2 to 11.1. All-nighter. Multiple calls to ShoreTel support. Bobby sleeping on the floor. 8 hours due to an AD integration issue and bad ftp support in Server 2008 = fail… with Helix by my side = priceless - Ben Mason – TVFR
Guardian
Use our technology, experience, and services to solve your business hiccups now and before they exist.
Our Guardian managed services application keeps an eye on our clients system even when they are sleeping. The Guardian software constantly monitors the network for issues that could cause performance problems or system outages.
Automating updates, temp file cleanup, defragmentation, and other utilities ensures that your computers are running at their full potential. Sleep better at night knowing that your network is safe and secure 24/7.
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Gary
The Leader of the pack. Responsible for Helix’s culture and it’s knack for staying ahead of the curve. Beware the Wookie.
“That’s ’cause droids don’t pull people’s arms out of their sockets when they lose. Wookiees are known to do that.” – Han Solo
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Kudos
Helix has been an integral part of the Rogue family for over 15 years, Our systems are complex, leading edge and bullet proof due to the expertise and innovative ideas of the Helix team. - Marianne Fowler – Rogue Waste
Kudos
I’ve always been happy with Gary and his “Pack” they stay ahead of the curve where technology is concerned and I would recommend using them for all your I.T. resources and needs. - Todd Carpenter – Rebound Orthopedics
Chad
Our “nicest” pack member and his recent makeover makes him Helix’s most eligible bachelor!
“Everyone here brings happiness…some by coming…others by leaving.”
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Vanessa
The glue that holds this puzzle together, she wins the award for most hats worn in a day!
“You want it when?!? Well, you should have told me yesterday.”
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Amanda
Helix’s wild child and founder of pandapawsrescue.com.
“Sometimes the questions are complicated and the answers are simple.” -Dr. Seuss
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ShoreTel-VoIP
Boost customer service and office productivity backed by our world class phone systems.
We started within this industry many years ago, and due to our seasoned knowledge and long duration we have experienced the bleeding edge of the technology and learned about the do’s and don’ts when implementing a VoIP phone system.
Our clients have the luxury to have any phone system and brand. We have chosen ShoreTel exclusively as our VoIP solution, with the lowest cost of ownership of any system on the market and features that will blow you away. We will improve inter office communication, customers service and best of all productivity.
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Kudos
Support is always there! I trust their knowledge and expertise, and delivery is like none other. Their passion is obvious, and inspiring. They always me feel like family, like one of their ‘pack’ – Tina Fesler – Lloyd’s Insurance
Pack Rule #1
Never continue to pay us labor for something we can fix with hardware. Of course the labor is good for us… but bad for you.
Pack Rule #2
Our job is to make sure that you are operational, so you can make money. Sometimes that means we may hurt your feelings.
Pack Rule #3
You get what you pay for, so never forget that reliability is worth every penny.
Tyler
Phenom of sorts, he asks for the impossible to prove his point. Also the purveyor of Pack Rule #7.
“You won’t think it’s silly when the zombie mermaids sink your boat and eat you.”
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Bobby
Our resident thug, most versatile tech and music producer extraordinaire … aka Princess.
“It’s OK if you don’t get it.”
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Tim
CPA turned Rockstar and Helix’s most tenured pack member. His wisdom is invaluable, his stamina unmatched.
“The essence of the independent mind lies not in what it thinks, but in how it thinks.” -Christopher Hitchens
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Virtualization
Enjoy sleeping with the comfort of knowing that your local server is safe and secure virtually.
Virtualization is a very young technology, pioneered, and accelerated by our pack members. With hundreds of servers virtualized – we have perfected the migration and deployment of virtualized environments.
Even in a single server environment, virtualization can make the difference between staying in business or closing the doors in the event of a catastrophic server failure. Being without your computers for any length of time can have a serious impact on your business. Remember to always have a recovery plan with virtualization.
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Virtual CTO
Use your business model to integrate technology that is personalized for your workflow.
Because we are so broad in our skill set and customer base, we can provide insight that is invaluable. We don’t just work on your computers and phones, we start learning your workflow. We provide clients with our perspective that can’t be seen from their vantage point.
This ultimately can streamline your workflow, make your employees more productive, and save you funds. Some companies pay tens of thousands of dollars for insight like that. With us, its just a bonus side effect of us being truly involved with your companies success.
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Pack Rule #4
Quality of life is much more important than money. Love what you do.
Pack Rule #5
What we do is not an exact science, so we may not know exactly why something happened.
Pack Rule #6
You are NOT bothering us, It is our job to fix you computer even if you are infected AGAIN!
Pack Rule #7
No matter what our condition from the night before we will be there for you.
Pack Rule #8
Clients with boats shall henceforth be referred to as preferred customers.
Pack Rule #9
When watching our competitors follow in our footsteps. Never get angry, just remember…key word “follow”. We will always lead.
Kudos
Helix solved a long standing storage problem that I was having in my office. I was worried that it was not going to be possible, but I gave it one last ditch effort and called Helix. Two words: problem solved! -Dave Chiovelli D.D
Pack Rule #10
Jägermeister is a tonic with medicinal properties. Don’t ever let anyone tell you differently.
Kudos
I am really glad that you are all a lot younger than me, That way I never have to know what it’s like to live without you. – Darcey Self-Mann – Insurance Marketplace
Kudos
You allow me to participate and treat me like I am on your team. I know my system isn’t EXACLY like you want it, but you still care and are always there for me. – Jody Cole – Frohnmayer, Deatherage …
Kudos
As the Fruit Industry evolves, & our Strategic Sales Alliances evolve, Helix evolves with us. I can rely on the Pack to assist me in cost effective solutions to our ever changing, complex, Multi-State IT requirements. - Kyle White – Naumes, Inc.
I have decided to make my first Blog post on our new site a dedication to Taste Of Ink (www.tasteofink.com). They are the master coders behind our new site. They also built our new logo and constructed our one of a kind business cards.
I am happy to say that we have formed a partnership of sorts to help our customers achieve the same level of success as I have with Taste. Because Helix is such an integral part of our business already, it makes sense for us to manage your web presence.
Helix will manage the project from start to finish for logo design, business cards, web design or a complete company makeover!
